borismo
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Withdrawing from betfairI'm trying to make a withdrawal on betfair but get this:
"You cannot withdraw more than GBP 20.00 via ******* until you have withdrawn at least the amount you have deposited on each of the other payment methods you have used. Please reduce the amount to GBP 20.00 for ****** and withdraw the remaining via the other payment methods already used. "
So basically because ive only deposited £20 more than ive withdrawn i cant withdraw more than £20 using this method (i.e. card) ...despite how much i have in my account currently?? Am i being an idiot? Anyone else understand this? Just seems very silly that I have to use cheque etc.
I am emailing betfair too before anyone asks!
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YAIYAM
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I am assuming you have deposited money using more than 1 card(maybe a new one), what you need to do Is withdraw the £20 to your new card or other card and then the other amount to your other or old card If that makes sense.
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accajacca
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| YAIYAM wrote: | | I am assuming you have deposited money using more than 1 card(maybe a new one), what you need to do Is withdraw the £20 to your new card or other card and then the other amount to your other or old card If that makes sense. |
or just call them up and tell them the old card doesn't exist anymore and after brief security checks they will send it all back to your current card.
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YAIYAM
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| accajacca wrote: | | YAIYAM wrote: | | I am assuming you have deposited money using more than 1 card(maybe a new one), what you need to do Is withdraw the £20 to your new card or other card and then the other amount to your other or old card If that makes sense. |
or just call them up and tell them the old card doesn't exist anymore and after brief security checks they will send it all back to your current card. |
Really!
This is an argument I had with BET365 some years ago.
I placed a bet for Barcelona to win the champions league about 7/8 months before the final and by the time they had won It the card I had placed the bet from was finished. I tried to do what you have said and they point blankly refused and said they were not allowed to and the only way I could get the money back was by check, maybe they Just wanted me to gamble the winnings away
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westmeadhawk
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This happened to me last week, I had to stop one card because of fraud. I registered my new one and I couldn't de-register my old one.
In the end I made the withdrawal via Paypal and then into my account - it didn't take much longer than onto the card but certainly a day or two.
I can't register the new card with Ladcrooks at all, so I am starting over with Paddy Power -
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Owl of Minerva
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I had 3 cards on betfair at one point. I just called up and asked for 2 to be removed and they did it no problem, allowing me to withdraw onto the card i wanted to
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Gorg_George
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I had the same problem, Gave them a ring, everything was sorted pretty much right away.
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geordie_racer
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the only times this has been a problem for me was when I had changed cards and when a card had exppired, and yes one phone call and it was done
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borismo
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Cheers people got it sorted. Just annoying the fact that I had to do it in the first place. Got to say ive never had a bad experience with a bookies customer service though
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